Privacy Policy

Who operates this website

NovaTide Football at novatidesports.com is part of NovaTide Sports, independently operated by Kwabena in Ghana. Kwabena is responsible for the personal information handled for this website. Contact: [email protected]. Fardotec provides the technology behind the service; “Powered by Fardotec” is a technology credit, not a claim of regulatory approval.

Information used to deliver and protect the site

Your browser sends technical information when requesting pages, fonts and research data. This can include your IP address, browser and device information, requested URL, referrer and request time. Cloudflare delivers and protects the public website and processes network information for that purpose. The current public website does not require a visitor account or collect payment details.

We use information necessary to operate the site, respond to requested enquiries, investigate errors or misuse and protect the service. We do not sell visitors’ personal information or use the current public site to run advertising or behavioural-tracking pixels.

Saved matches and Academy progress

When you save a match, its identifier is stored in your browser under novatide.saved.fixture.keys. Academy chapter-review preferences are stored under novatide.academy.reviewed.v2. These preferences are browser-local: the current application does not send them to our research backend or use them to identify you across devices.

You can remove individual saved matches or unmark reviewed chapters using the site controls. Clearing this website’s browser storage removes all those preferences. Private browsing, changing browsers or clearing storage may lose them. Browser-local storage is different from an account and does not create a certificate or evaluation result.

Cookies, fonts and external services

The public application does not set an account-login cookie for ordinary visitors. Cloudflare may use cookies or similar mechanisms when providing security features, such as checking a request. The private owner administration service has separate authenticated sessions and is not a public visitor account.

The site loads typography from Google Fonts, so your browser requests font resources from Google and sends the technical information needed for that connection. Telegram, X and other external destinations have their own privacy practices when you follow a link. No bookmaker account credentials are requested by this website.

Cloudflare Privacy Policy

Google Privacy Policy

Telegram Privacy Policy

If you contact us

Email is optional. If you email us, we receive your email address, the message and any information or attachments you choose to send. We use them to respond, handle feedback or resolve your request. Email is handled through our Gmail mailbox and its service provider. Please do not send passwords, bookmaker login details, payment-card information or unnecessary sensitive information. Sending an enquiry does not subscribe you to marketing.

Sharing and international processing

Information is shared with the service providers needed for website delivery, security, fonts and email, or where disclosure is required by applicable law. Providers may process information outside Ghana, including through their international infrastructure. Their privacy policies describe their processing. We do not promise that every request or email stays in one country.

Retention and security

Browser-local preferences stay until you remove them or your browser clears them. Enquiries are retained only as long as needed to respond, resolve follow-up issues and keep records required for a dispute or legal obligation; information no longer needed should be deleted. Infrastructure providers apply their own retention arrangements to technical records.

We use HTTPS for the public site and restrict owner administration separately. No method of online transmission or storage guarantees complete security. If you believe information has been exposed, contact the address above with enough detail for us to investigate.

Your choices, rights and complaints

You may contact us to ask what personal information we hold about you, request access or correction, raise an objection, or request deletion where applicable. Rights and any exceptions depend on the law that applies to your circumstances. We may need proportionate information to verify a request and protect someone else’s information.

You can raise a privacy concern directly with us. You may also contact Ghana’s Data Protection Commission or another supervisory authority applicable to you. This policy does not claim that NovaTide has obtained a registration or certification.

Ghana Data Protection Commission: individual rights and complaints

Children and policy updates

We do not knowingly request personal information from children. If a child’s information has been sent to us, contact us so we can review and remove it where appropriate. Betting-related educational content is intended for adults of legal age in their location.

We will update this page when the service or its information handling changes. The date above identifies this version. New paid memberships, public accounts or additional analytics would need appropriate notices before they are introduced.